September 24, 2013 at 2:02 p.m. PST
iOS 7, being a new “.0” release, is destined to be riddled with bugs. Given the sweeping scope of the changes, the quality is surprisingly good. I have used iOS 7 extensively and I don’t regret upgrading. In fact, I have upgraded all of my iOS devices. Despite the overall quality of the release, there are some nasty bugs. This article documents these bugs, and is updated frequently as more bugs, workarounds and solutions are found. When Apple fixes these issues, the status will be updated. This article is not intended to trash Apple. Instead, it is meant to provide information for those contemplating the upgrade to iOS 7, as well as providing workarounds for many of these issues.
Description: I’ve experienced quite a few app crashes while using iOS 7. When the crash occurs, the app closes. Some apps just need to be updated to the latest version. Unfortunately, some stock Apple apps will crash. I’ve had crashes with Maps, Reminders, Safari, and the Apple Remote. The former three have only crashed once. Apple Remote will repeatedly crash when adding music to the “Now Playing” list. With about 16 hours of use between my iPhone and iPad, I have experienced about 5 app crashes. Unfortunately, apart from Apple Remote, one cannot update the stock Apple apps. Apple will update these in the background. Apple Remote can be user-updated, however there is no current update.
Workaround: Open the multitasking view by double tapping the home button or swiping four fingers up (on the iPad). Relaunch the app. You will usually resume where you left off. For the Apple Remote app, you can still add music to the Now Playing list. Just browse for the album or track in the main view and hold your finger on the item. A box will pop-up prompting you to play the selection now or add it to the Now Playing list.
Downloaded iTunes Videos Will Not Play
Description: If you download a TV show or movie in iTunes, and then try to play it in the Videos app, it will not play. This was very upsetting when I tried to play the latest episode of Breaking Bad. I almost had an episode of Breaking iPad!
Workaround: Open iTunes and find the show or movie you just downloaded. It will probably be on the main page. If not, search for it. Tap the “play now” button and enjoy the show.
FaceTime Calls Dropped
Description: For some users, FaceTime calls are being dropped in mid-conversation. This only seems to affect a few users, based on the volume of posts on Apple’s support forum.
Workaround: Reset network settings — go to Settings > General > Reset > Reset Network Settings. You will need to re-enter Wi-Fi authentication after the reset. Next, make sure that FaceTime is activated. Go to Settings > FaceTime and verify that FaceTime is turned on. Upgrading your device to iOS 7.0.4 will fix the issue.
AppStore: Apps Pending Updates Not Displayed
Description: This bug has two facets. Upon launching the AppStore, you may not see any apps pending updates, even though the badge displays a number. This is due to a lack of user feedback. AppStore is polling the cloud to find out which apps need to be updated, but the user is not informed. The user only sees an empty list or a list of apps that have been updated with “open” buttons. The other issue happens after updating a few apps. The user is presented with the apps that have been updated, and the apps pending update are no longer visible. This usually happens after the lock screen activates while updating apps. Upon unlocking the device, the user is presented with a listed of updated apps, not apps that need to be updated.
Workaround: If you launch AppStore and don’t see any apps pending updates (but the badge displays that there are), simply wait. After AppStore polls the update servers, you will see the list of apps. If you have updated some apps and no longer see apps pending updates, close AppStore and relaunch. If you still do not see apps pending updates, close AppStore and open a few apps, then relaunch AppStore. Opening the other apps will remove AppStore from memory. When you re-launch, it will reinitialize AppStore and display a list of apps pending updates.
Status: Fixed in iOS 7.0.2
Bypass Lock Screen Vulnerability
Description: The current lock screen bug is both notorious and embarrassing for Apple. This is the third major lock screen vulnerability in less than a year. This bug allows a malicious user to access the camera roll by bypassing the lock screen:
- on a locked iPhone or iPad, slide up Control Center
- tap the timer button and hold down the sleep/wake button until the cancel option appears
- tap on the cancel button
- double tap the home button
- the multitasking view appears, with the camera app accessible
Once in the camera roll, photos can be sent out with the user’s email and social media accounts. Contacts are also accessible.
Workaround: Users can disable the lock screen’s access to Control Center (Settings > Control Center > Access on Lock Screen).
Status: Fixed in iOS 7.0.2
Reminders: Can’t Add New Item
Description: When switching from Reminders to another app and then back, one cannot add a new item to a list.
Workaround: Open another list then open the list you would like to add an item to. After switching between lists, you can add items. You may also want to consider not using Reminders and using another app such as Clear.
Reminders Does Not Sync
Description: When you use Reminders on one device and then open the same list on another device, it is not in sync. Leaving Reminders open or closing/opening the app does not force it to sync. This happens quite frequently — about 50% of the time.
Workaround: Turn off Wi-Fi and use your 3G/4G Network. Open Reminders and the list will sync. If you have an iPad without a data plan, try toggling Wi-Fi off and then on, then open Reminders. If neither of these methods work, try restarting your iPhone, then launch Reminders. You can also use an alternate “to do list” app such as Clear.
Description: Occasionally, when using Reminders, the app will freeze. This occurs intermittently after editing the list and tapping “Done”. Sometimes Reminders will freeze even when not in edit mode. Freezes are infrequent. They happen about once every 20 times the app is used.
Workaround: Waiting will usually work. After less than one minute, the app will become usable again. Tap the home button twice (or swipe four fingers up on the iPad) to launch the multitasking view, then relaunch Reminders.
iMessages Not Sending
Description: The popular iOS iMessage system is having problems after the iOS 7 release. Sometimes when a user sends a message, it appears to be sent. Later, the message shows up undelivered with a red exclamation point next to it. This issue affects only a fraction of iMessage users, according to Apple.
Workaround: Restarting the device will usually fix the problem. If not, try resetting Network Settings (General > Reset > Reset Network Settings).
Status: Fixed in iOS 7.0.3
Blue Screen Crash
Description: iOS 7 has a bug which will make Windows users feel right at home: the Blue Screen of Death (BSOD). I have not experienced this issue at all. In fact, I have never had an iOS device completely crash on me. Nonetheless, users are reporting that, particularly when using iWorks, their device will crash and show a blank blue screen. The device then restarts automatically. Unlike the Windows version, there are no details presented. This does not mean they don’t exist. To find the details and stack trace of any app crash, simply go to Settings > General > About > Diagnostics & Usage > Diagnostics & Usage Data. This will display a list of all crashes. By tapping on an item, you can see the details. You can also automatically send this data to Apple, which is turned off by default. Sending this data will help Apple fix these bugs, but it will use network bandwidth.
Workaround: Users report that turning off iCloud sync for iWorks apps will reduce blue screen crashes.