Some recently manufactured iPhone 6S models fail to power up due to a malfunctioning component. Apple has taken responsibility for the issue with a new service program.
By Chand Bellur
October 4, 2019 at 8:15 p.m. PDT
Power Up Flaw Only Affects Recently Manufactured iPhone 6S and 6S Plus Models
The iPhone 6S and 6S Plus are relatively old devices, just barely making the cutoff for iOS 13. Nonetheless, Apple manufactured numerous units, mostly for foreign markets. The iPhone models in question were manufactured from October 2018 to August 2019.
Yes, Apple has been manufacturing the iPhone 6S line for numerous years. It’s still a usable phone, and a bargain for price-conscious customers.
Check If Your iPhone 6S or 6S Max Is Affected
As with most Apple service programs, there’s a website where users can check recall eligibility. Simply type in the serial number to check if your device needs service. You can find your iPhone’s serial number by tapping Settings > General > About.
Even if your device works fine, you should take advantage of the recall, if your device is vulnerable to the flaw. After all, the component could fail in the future. Apple will only cover this issue for up to two years after the initial purchase date of the phone.
Prepare for Life Without an iPhone
Whether you live near an Apple Store or not, servicing your device will take time. Before you send your device off for service, it needs to be backed up. You’ll also need to erase all content and settings. After all, you don’t want repair technicians accessing your personal data. There are other steps in the process. Apple provides instructions for pre-service device preparation after service is booked.
The worst thing about having your iPhone repaired is living without the device. You can forward calls to another number. If you have an old iPhone, you can often use it as a spare. Call your cellular service provider before you prepare your iPhone 6S or 6S Plus for service. They can usually activate one of your old devices. This is one of many reasons you may want to hang on to that old iPhone.
There’s no information as to how long service takes. I sent my iPhone 6 off to get the battery replaced. I was without an iPhone for 3 days.
Refund For Those Who Have Paid for Service
If your device is eligible for the free service, but you already paid for it, Apple has you covered. Apple is offering a full refund for affected users who paid for service.