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Apple TV 4: Fix WiFi Problems

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Apple TV 4: Fix WiFi Problems

Apple TV 4 features built-in WiFi, making it easy to connect to your home network. This article covers how to fix any problems that may arise with Apple TV 4’s WiFi connectivity.

WiFi is something we take for granted these days. Few people remember the days of ethernet cables or even dial-up Internet access. For the most part, we connect to a WiFi network and it just works. Unfortunately, this isn’t always the case. Sometimes WiFi doesn’t work or is slow and causes frustrating pauses in video playback. Let’s take a look at how to set up WiFi connectivity on Apple TV 4 and troubleshoot problems that may arise.

Setting Up Apple TV 4 WiFi

If you own an iPhone, setting up WiFi on a new Apple TV 4 couldn’t be easier. Simply follow the on-screen instructions and your iPhone’s preferred WiFi network will be transferred over to your Apple TV 4. You can also set up WiFi without an iPhone. The initial configuration screens guide you through this process. You just need to select your WiFi network and enter the password.

You may need to change your Apple TV 4’s preferred WiFi network if you get a new router or switch Internet service providers. You can even use your iPhone as a WiFi hotspot if your Internet connection goes down. Changing WiFi networks on Apple TV is easy.

First, launch the Settings app from the Home screen. You can also hold down the Siri button and say “settings”, however, this will only work if you are connected to the Internet. The Settings screen appears. Use the Touchpad to select and click on Network. The Network screen appears with the WiFi connection highlighted. Click the Touchpad to browse WiFi hotspots. The WiFi screen appears and is eventually populated with a list of WiFi networks. Select your network of choice from the list. The WiFi password screen appears. Enter the WiFi password or use Siri to spell the name. Siri dictation will work without an Internet connection, but I have found it incapable of interpreting some letters, such as “b” vs. “p” or “t” vs. “d”. It’s often easier to use the on-screen keyboard. Select and click on Done when you’re finished entering the password. Apple TV will either connect to the network or display an error message.

You may not see the name of your preferred network in the list. This is a common problem. I have two WiFi networks and Apple TV rarely lists the 2.4 GHz network. If you don’t see your preferred network in the list, scroll down and click on “Other…”. Enter the name of your preferred WiFi network and click Done. Sometimes Apple TV still can’t find this network. Keep trying until you can connect. There may be some interference, especially if you live in a densely populated area. This is often a problem with specific WiFi bands or channels. We’ll take a look at WiFi bands and channels later in this article.

Apple TV 4 WiFi Signal Strength

If everything went well, you were able to connect to your preferred WiFi network. If not, we’ll take a look at tuning your WiFi router later in this article. Assuming you are connected, let’s make sure you’re getting the strongest WiFi signal possible.

The Network setting screen displays WiFi signal strength. You can see this screen by going to Settings > Network. WiFi signal strength is indicated by 5 dots next to the Signal Strength label. Ideally, all 5 dots should be filled in. If you are only seeing a few dots filled in, you may experience problems when streaming video. (continue…)

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