It just sucks!

It’s official! Apple now sucks. This is coming from the perspective of a software engineer with 15 years of experience. I have been a geek since I was a kid, and have used technology from many vendors over the years. Apple once made great products, but I think they have peaked and are in decline. I believe in their rush to become the consumer technology juggernaut, quality has been pushed to the wayside. Indeed, many an Apple geek will agree, they are no longer concerned about power users. They want to sell consumer electronics by focusing on design and marketing, more than software quality. By quality, I am referring to the software. Their hardware is still some of the best you can find, and a good value.

First I bought an iPod. Even though it needed to be constantly tethered to my PC to accomplish tasks as simple as deleting the on-the-go playlist, I liked the build quality and innovative click wheel. From there, I bought a Mac Pro, lured by the many Java EE developers who moved to the Unix environment of OS X. Indeed, if most Java EE applications are deployed on Unix or Linux, the POSIX environment of Mac OS X did make for smoother transitions to production.

I can’t say it was love at first use. I ordered way more computer than I needed, but that was because I was used to Windows. Windows is a resource hog. A Mac with equivalent hardware is faster than a PC. Now this gap has narrowed, but it is still true. I am not the only one who has noticed this. Popular mechanics wrote about this, and updated it. OS X performs better than Windows… but the gap has narrowed.

As someone who has used Windows for about 20 years, and Mac OS X for about 3 years, I can’t say one is better than the other. They’re different. Mac OS X has a very slick user interface, but is it necessary? The only reason I would recommend a Mac is if you need a POSIX environment for work and want a consumer OS too. This can also be accomplished by dual booting to Windows or Ubuntu. Maybe you like the simplicity of the iLife software suite, where you can make music, edit photos, and make movies with simple, consumer-oriented software. If so, maybe the Mac is a better choice. In terms of professional audio-visual creation, both platforms work well. There are Grammy winning audio engineers, like Elliot Scheiner, who use Windows in their studio, not a Mac.

Many audio engineers are dedicated to the Mac platform. I used to record music on a Windows PC, and it got the job done. It looks like Grammy winning audio engineers and producers can also get professional results with Windows systems. Indeed, Microsoft had a 64-bit operating system before Apple.

If you watch the documentary Objectified (about industrial design), you will see designers using Windows systems. Yes, even on a documentary that seems almost like an Apple commercial. Indeed, Apple’s hardware is where they shine. It is beautiful, robust, and state of the art. There are people who buy a Mac, wipe out OS X, and install Windows. They know it is great hardware, and if you want a well-built Windows PC, they cost as much as a Mac. Windows gives people the option to buy a $200 computer which can get the job done. In many ways, this is more “democratic” than Apple, regardless of the notion that they are the leaders in democratic design. I even think if Apple gave people the option to have Windows pre-installed on a Mac, they would sell like hotcakes.

This is why I bought my Mac Pro. Macs aren’t really more expensive than Windows PCs. If you look at the specs, in detail, and try to find an equivalent Windows system, they cost about as much. I looked at DELL desktops that had quad-core processors, 1066 mhz bus speed (bus speed is very important!!!), fast hard drives, etc. They cost a few hundred bucks less than a Mac Pro, but came in the same old plastic box. When you open it up, it has wires all over the place like C3-PO’s belly. For a few hundred bucks more, I got something built like a tank. I accidentally kicked my Mac Pro with bare feet, and it didn’t move the system, but ripped off my toenail instead. Open up a Mac Pro, and it truly is a thing of beauty. You can install a hard drive in 2 minutes. You just screw on the railings and plug it in like a cartridge. You don’t even need to take off the case — it has a removable side panel. The Mac Pro is dead quiet — you cannot hear the fan. It is almost too well designed. When I first got it, I couldn’t figure out how to eject the “super drive” (uh, Apple, it’s an optical drive) because there were no buttons on it. The drive and the empty slot look the same! Then I saw the eject button on the keyboard. Great, because you used to have to drag the optical drive icon to the trash to eject (makes no sense, poor usability).

Jon Ive and Bob Mansfield are the true geniuses at Apple. It really is the hardware that sets them apart. No one else could make an iPod, iPhone, iMac, Mac Pro, or iPad.   Volunteers can jail break iOS and offer innovations that Apple didn’t think of. Apple software is not that impressive. The one saving grace is that it used to be more stable than Windows, but that has changed recently. Apple has become worse, and Microsoft has become better. In my opinion, there is no excuse for sloppy software from Apple. They have finite systems to test. That’s supposed to be the advantage of making both the hardware and software. Their testers should not have any surprises. Apple software also narrows down use cases. They limit how you can interact with the software. Compared to Windows, you can only do things a few ways on a Mac. They *should* have much better quality than the Microsoft Windows camp, but this is no longer true. Apple used to be like Honda, but now they are like Toyota. In their quest to be number one, they have made quality a lesser priority. That’s why you pay extra for Apple products — quality. The hardware is still top-notch, but the software… IT JUST SUCKS!

Windows and Mac OS X can do pretty much the same thing, even producing music in high-end studios. Macs come with more software pre-installed and ready to go. You get what you pay for. Windows allows people, who don’t want GarageBand, iMovie, or iPhoto, to just get a system and install what they want. Indeed, there are many Windows systems that ship with Microsoft Office and other software pre-installed. It’s a matter of choice. For the Java or Ruby developer, Mac OS X is better than Windows, but so is Linux. Linux is free too. If you want to develop iOS apps, Xcode only works on Macs, but Apcelerator, Rhomobile and other app generators work on PCs.

There are not many differences between a Mac and a PC right now. They both run on Intel processors (though with Windows you can run on AMD). You can install Windows on a Mac. There are some hacks to install OS X on basic Intel based systems. Microsoft Office works on both. They have converged, so it is more a matter of personal preference and taste. I think, if you can afford it, it is best to get both. That way, you don’t look like an idiot if you have to use a Mac at work, and you have never touched one before… It does take about a week to get used to using a Mac. I hated it, but now I think features like Mission Control offer much more agility when operating a computer. The gestures introduced in Lion make using a Mac even easier. I have to admit, though, the pointer can often get a bit jerky with some applications, and I have a very powerful Mac.

Indeed, in some ways Windows is superior to the Mac. I admit it — I have some degree of Windows 7 envy. In my next article, I will write about the iPad fad, how I fell for it, and my buyer’s remorse.

Over the course of this blog, I will post the truth about Apple products. I feel technology has succumbed to punditry. The debate is too polemical. There are too many fanboys each distorting the facts, making it difficult for consumers to make a decision. I would like to disclose that most of my technology is from Apple. I have a 2009 quad-core Mac Pro, an iPhone 4, an iPad 2, an Apple TV 2, and an Airport Extreme wi-fi router. In addition, I have an old DELL laptop running CentOS (Linux) as well as an Asus netbook (remember that fad?) running Ubuntu for netbooks.

My main contention in this blog is that Apple quality is slipping and others are catching up. Some are surpassing Apple.

I wrote this article back when iOS 5 launched, along with an upgrade to Apple TV that was quite buggy. AirPlay would continually crash. I was very upset, and rightfully so. I had invested about $800 in Apple products so I could cut the cord. For a few months, this dream became a dystopia.

Apple fixed all of these issues by the time iOS 6 was released. Since this article was written, Apple’s quality has improved. The Apple ecosystem of products work well together, with minimal defects. Their products are not perfect, but I think they’re better than the alternatives. Apple seems to be establishing itself as the high-end of the tech market, while keeping prices surprisingly competitive. They do this by creating a limited number of products, so as to benefit from economies of scale. Basically, if you have fewer models and mass produce them, the overall cost decreases. This is why they don’t have 20 models of iPhones, all with different sizes.

I’m still keeping my eye on Apple. This site is quite candid about flaws in their products, but in a productive way. The rest of the blogosphere is taking a big dump on Apple, offering no solutions. Since this first post, I have changed course and decided to create a site that is useful and helpful, and not just another Apple-bashing site. OK, there will be some Apple-bashing along with Apple-praising and plenty of useful tips and how-to articles.


  1. What a lot of people don’t mention is Apple’s low-key planned obsolescence. Yes, it’s very impressive that Apple offers 5 years of software upgrades on iPhones.. but 2 years after the final iOS update, the iPhone begins to become obsolete because apps will begin to refuse installing or updating. This is total BS, some people like me like to use their devices for a long time, but Apple has a clever way of pulling the plug on their products. A lot of so-called “tech influencers” and mainstream tech media are always praising Apple and never criticizing them, this makes people unaware of the downsides of owning an Apple product. Apple recently have killed 3rd party repair, making it impossible to replace parts on the iPhone unless you take it to Apple and pay them a lot to repair it. Apple glued down the glass on the back of the iPhone really hard so it is impossible to remove the broken glass and replace it. Apple has known to slow down devices and cause unnecessary battery drain. I hope people wake up from this and stop putting Apple on the pedestal.

    1. I agree with all of your points. I’m typing on a LG Gram laptop right now. I switched to a OnePlus 8 Pro. I am going to buy an iPhone soon, only for the purposes of working on this site. I need to take screenshots and work on tutorials. iOS is getting way more complicated, and a lot of people need help.

      I saw the WWDC keynote and the only thing that pleases me is to see Apple going after Facebook. If the ad tracking in iOS 14 wasn’t enough, they’ve essentially turned iOS into social operating system with iOS 15. I can see people favoring iOS and its related apps over Facebook. Given that the FB board can’t fire Zuckerberg, he’s going to run the company into the ground. Don’t worry, he will still be a billionaire.

      Other than that, iOS/Android and macOS/Windows are so similar, it’s not funny. The non-Apple realities give people more freedom. I do admire how Apple’s ecosystem is so tightly coupled. It all works together so well. You can accomplish all of the same things with other ecosystems, and you have more options, but it takes some effort.

      My beef with Apple is that the Mac totally sucks now. After Mansfield left the company in 2012, the iPad guy, Dan Riccio took over. The Mac has been utterly defective ever since. I bought two Macs in a row that completely failed for no reason. One broke six months after the warranty expired. It cost too much to fix, so I left it at the Apple Store. The other Mac, a 27″ iMac, experienced Fusion Drive failure, which is quite common. The first time they fixed it, I found out a week later it only had 28GB of space. So I had to take it back and have it fixed again. They didn’t even test that it was fixed properly!

      The iPhone is a decent phone, but it lags behind the competition in terms of specs. Both OnePlus and Samsung offer gorgeous phones with 120 Hz displays, that Apple will only offer in their Pro models this year, if at all. Apple’s competitors have had better displays for years. Consumer Reports regards OnePlus and Samsung flagships as highly as the iPhone.

      Personally, my OnePlus has given me few problems and the OS updates are always trouble free. The Android ecosystem now offers up to four years of OS updates on the newest Snapdragon processor.

  2. Trouble is everything Apple does is praised by the Apple cult. Nobody ever challenges Apple and just always gives them rave reviews. Either they are afraid of Apple or truly don’t believe Apple can do no wrong. I think for consumers who want a premium and attractive laptop over the plasticky and sometimes compromised Windows PC offerings I think Mac’s work just fine. But as “Pro” devices I don’t think they really live up to that moniker. Pro devices have many ports, never throttle under any load and are at least somewhat upgradable. You also don’t change the best keyboard in the industry besides maybe some Lenovo ThinkPads for a terrible Butterfly design just to shave off a fraction of material to claim an even thinner design. Now Apple is moving Mac’s to their own silicon chips and while again the cult raves about this move. It closes many doors that Intel chips opened. Such as running Windows natively in BootCamp. All in the name of locking off their Mac lineup so it is fully controlled by Apple. Will this increase Mac market share or cause it to shrink? I won’t even get into Apple’s horrible record of releasing MacOS upgrades when they still needed more beta time. Really sloppy for a company who claims to be all about perfection. Moving to a M1 CPU is a big disruption for professionals and this is why Microsoft tries not to rock the boat with enterprise. It’s also why Mac’s never gain much in market share.

    1. I challenge Apple all the time. In fact, I just wrote an article about Intel’s processors being better than the M1 in many ways. I mention that the media coverage of this topic is tainted with favoritism for Apple. The problem is, no one shares my articles, because I’m not a glossy, corporate website like The Verge or CNET. Google also favors corporate news sites in search results, and allows them to get away with things that independent publishers cannot.

      It’s a David v. Goliath struggle, and Goliath is winning. He usually does.

      I agree 1000% with everything you write. I just switched back to Windows after my last two Macs broke for no reason, one within warranty and one shortly thereafter. Apple screwed up the repair on the warrantied one, so back I go, when they open up. I left the out-of-warranty one at the Apple Store, as it cost too much to fix. I don’t throw good money after bad. I bought an awesome LG Gram 15 laptop. I love it. The touch screen is very useful in Ableton Live.

      I switched to Android. I bought a OnePlus 8 Pro and I absolutely love it. Android surpassed Apple in quality a few years ago. It’s just brand loyalty and gimmicks selling iPhones these days.

      The only valid reason to buy a Mac is to develop iOS apps and perhaps server-side solutions that ultimately deploy on Linux. (Of course, you can just use Linux as a dev environment). Then there’s the hipster who needs a Mac, because they do what they’re told.

      Windows used to be slow and buggy, but it’s rock solid and fast now. I actually like the UI. When you pop up a right-click menu, for example, there’s so many options. There’s so many ways you can use Windows. The only reason I would switch back to a Mac is if Windows became horribly buggy again. Another Vista, and I’m gone…

  3. I’ve used computers since the Commodore 64 days, and when Apple was focused on Mac’s they were very much the best at details. Mac’s were very good but their costs was the biggest roadblock to a large marketshare. After iPhone’s and iPad’s the Mac was much less important to Apple’s focus because IOS offered Apple a bigger market with IOS such as App Store, accessories and the fact they had a big chunk of market over the stagnant Mac vs PC market. Today I still think Apple is focused consumer wise on IOS and leaving Mac’s for the professionals. The Mac Pro line is really the only worthy Mac’s to buy today. The MacBook Air is so not a good value anymore. You can find better performance and value in a Windows PC. Sort of sad to see Apple abandon the Mac line as they have but the money isn’t there anymore for Apple.

    1. I agreed that Apple favors the iPhone over the Mac. Having used both Windows and OS X/mac OS for some time (more time with Windows in my lifetime), I have to say the Mac is far superior. Yes, there are low cost Windows machines, but they are poorly made. Windows 10 is an atrocious operating system. I have written volumes about this…

  4. Apple is certainly not focused on Mac’s anymore. The MacBook Air is a expensive netbook now and you have to spend some serious bucks to get a Pro model of a Mac. Even then Apple provided them with years of horrible butterfly keyboards and hardware that sometimes throttled under loads. Not very pro in my thinking and even the iPad Pro seems to be a better in the hardware performance dept. Yes Apple has righted some wrongs in their Mac lineup but it has taken way too long and no magic keyboard can fix the years of neglect that should have never happened in the first place. All for the sake of a small improvement in being thinner? I still like my IOS devices but for me I won’t ever buy another Mac.

    1. A MacBook Pro starts at around $1000. The butterfly keyboard mechanism is an albatross. They couldn’t see the forest for the trees. Apple got so fixated on thinness, they designed a fatally flawed keyboard. To be fair, they took accountability for it, extending the warranty to four years. Most companies wouldn’t even acknowledge the problem. The media wouldn’t even pick up on it.

  5. It’s entirely a matter of personal preference whether you are a mac user or a windows user, but as far as smartphones are concerned, apple products are way robust than the rest, but I personally prefer microsoft windows over mac OS.

  6. This is really interesting. In my experience, it’s all almost exactly the opposite: Windows is still the most stable, fastest (!) and usable desktop operating system, especially for professional, efficient use. macOS always has been extremely slow and buggy for me, and the first thing I have to do on any macOS install is get root access and disable a zillion services like Spotlight, etc. to make the Mac even remotely usable (it will constantly sit with the spinning beachball for minutes on end for every mouse click otherwise).

    On the other hand, I’m baffled at the high quality level of iOS. It’s almost perfect (except for the feature creep, which I agree is troublesome). It’s very stable, tries to make the best usability possible with touch hardware, and is still a zillion times more fluid on comparable hardware than Android.

    Speaking of hardware, I really feel sorry each time I hammer my fist on the Mac Mini on the desk (I really do this!) because it’s spinning its beachball again for minutes at a time. Because, really, the HARDWARE Apple makes is GREAT! No competition! (I agree with you here too). Unfortunately, I can’t pound my fist on software… (macOS)

    1. I have the complete opposite experience. I just bought a Lenovo all-in-one for my Mom, which has better specs than my new MacBook Pro. The MPB leaves it in the dust. The difference is so staggering, I finally wrote my “Mac vs. PC” article. I never had comparable machines until recently. I never spent much time on Windows 10 until recently.

      Here’s the main reason I don’t like Windows. If I do anything slightly processor intensive, it gets so slow that characters take 3 seconds to appear after typing. I simply cannot work like that. I could kind of understand how this could happen with a million-plus lines of code project in IBM Rational Developer (it’s pretty much Eclipse). But this even happens in WordPress! If I use WordPress to edit a large document on this brand new Windows 10 machine, with nothing else running in the background (I ctr-alt-dlt and close everything I can), it’s a case of type one character and it shows up three seconds later. Simply unacceptable…

      I understand why this happens. Windows has p–s poor memory management. It doesn’t matter how much RAM you put in a Windows machine. It still uses disk swap space for memory. This is not only slow, it churns the hard drive into failure. I have fiddled with Windows config parameters. Windows is just very poor at resource management.

      macOS is fast, solid and reliable. It’s built on Unix and came from NeXT, just like all the best people at Apple. Windows is sloppy as can be. They still use a disk icon for “save” functionality. There’s a whole generation of computer users who have never even seen a 3.5″ floppy disk.

      Google has 43,000+ Macs in use. Windows machines are rare. I still live and work in the Silly Con Valley (moving out soon, it has become unbearable, and not the rent, because I own my home) and virtually every software engineer uses a Mac. Their main bone of contention is the butterfly keyboard mechanism. Apparently, it fails a lot and costs a fortune to fix. Apple covers this for 4 years, due to the outrage. I actually like the feel of the keyboard, but I bought a cover for it to prevent dust and debris from getting in between keys. But this is the first complaint I have heard about macOS performance. I’ve used a lot of Macs and a lot of Windows machines. I have never used a Mac that constantly showed a beach ball. I am aware of Macs from the mid 90s (Power PC) that did this.

      In addition to my new MBP, I have an ancient 2009 Mac Pro. It’s 10 years old and it still works fine. It has never given me a problem. No beach balls. I don’t know anyone who has had a working PC that’s more than 5 years old.

      If you’re constantly getting beach balls on your Mac, it may be really old or it may have some software running in the background causing problems. It could be something as simple as a slow or inconsistent Internet connection. Apple does assume that people have excellent Internet connections. As they have moved more services to the server side, more of macOS has moved off the Mac.

      Anyway, thank you for the thoughtful and insightful comment. Can you let me know which Mac you’re using?

      By the way, you can install Windows on a Mac. Just use Bootcamp. It’s funny, because I refused to buy a Mac until it could run Windows, yet have never installed Windows on a Mac. I’m not missing out on any software that’s exclusive to the PC. As a developer, I live in more of a Unix world.

  7. Over the years I have gone from being all in with Apple products to barely using any of them. Apple still produces a decent iPhone, but the iPads are consumption devices not worthy of spending much on them, and the Macs are so misplaced in Apple’s hardware upgrade sequence they are not worthy of their price tags. Case in point is the new Macbook Air, a pathetic remake with a low powered, low performance CPU and new retina screen and USB C ports. Nothing special about it and every PC makers offers better specs for less money. Hate to say it, but your sort of a fool to buy an iPad Pro or Mac these days, unless you absolutely love the Apple ecosystem. There is most certainly a price to pay for staying with it, and a lot of benefit to your pocketbook to leave it.

    1. I agree with you 100% on the iPad. The notion of an iPad Pro is laughable. It’s not a question of the hardware. iOS is not a professional operating system. Even simple things, like selecting text, are hopelessly buggy. iOS is just riddled with defects. Multitasking is so ham-fisted and awkward. The thing is, you can do much worse.

      In general, the tech industry launches defective products because there are too many incompetent engineers cramming in as many features as possible, in order to stay competitive. I keep seeing this mantra in tech website comments — “competition only makes things better”. It’s much more complicated than that. Competition has led to feature-cramming, which has led to very defective products. I don’t want most of these new features. I don’t need my device telling me when to stand or to drink coffee in the morning.

      As for the new MacBook Air, I don’t agree, and I am actually going to buy one. The processor is an 8th generation Intel processor, so even with the “slower” clock speed, it has a much faster instruction set than its predecessor — much faster. The claim is that the difference between the 7th and 8th gen Intel processors is what one usually sees in 3 years from Intel, but they did it in one year. Of course, they had to. After a slew of security defects, they had to be more generous with their technology.

      I know people who have worked at Intel. They could release a processor that is much, much, much faster than what they normally release. They have to pay for R&D, so they ration out their technology over the years. Moore’s Law is not a law of physics or anything like that. It’s just a statement as to how Intel will ration out their technology. The Apple A-series processors double, triple and even quadruple in one year. They broke Moore’s Law, but now they seem susceptible to Murphy’s Law, with all of the defects.

      I would check out the benchmarks on the MacBook Air when it comes out. You may be surprised at how fast it is, even with that 1.6GHz clock speed. I was disappointed at first, because I saw the i5 and i7 processors. But these are the new 8th generation ones, which are way faster than the 7th gen processors. Even with that 1.6GHz clock speed, the improved instruction set on the new processors should deliver some amazing performance.

      One also needs to look deeply at the specs, particularly memory speed. Windows PC makers LOVE to omit details like that. I found that out when I decided to buy my Mac Pro almost a decade ago. When I actually found comparable Windows hardware, down to the bus speed, the computers cost almost as much as a Mac Pro. Unfortunately, the Windows computers had crummy cases and everything else. I have owned so many of these Windows s–t boxes over the years. They break. They’re made with the cheapest components. It’s not all about processor speed and RAM. Consumer Reports found that the most expensive Windows machines were also not reliable. One can’t buy a quality Windows machine at any price. They all suck. They may have great specs, but they break in a few years, because some MBA found a cheap component that would be more profitable. Windows PC makers do not care about brand loyalty.

      The other reason I would buy a Mac is that it is pretty much the only stable operating system out there. I have used Windows 10, and it’s garbage. Apple isn’t perfect, but they’re the best option. I would happily pay more for a Mac than deal with a Windows 10 machine that will be broken in 3 years.

      In my experience, if you have a Mac and a PC with equal specs, the Mac will always perform faster. Popular Mechanics wrote an article about this a few years ago.

      Google “famously” has over 40,000 Macs in use. Eric Schmidt openly admitted that Macs are superior to Windows PCs. Yes, the fierce competition between Apple and Google has not satiated their appetite for Macs. One simply cannot equate a Mac and Windows machine, both in terms of hardware and software. The Mac is far superior, and even Eric Schmidt admitted it.

      The main problem is the operating system. Unless you plan on running Linux on a “Windows” machine, you have to put up with Windows. I have used all versions of Windows, including Server, in professional environments for 20 years. As a software developer, I also had to to fix production problems on Windows Servers that our network admins did not understand. I have a deep, intimate knowledge of Windows. She is like an ex-wife that I can’t stand, because I know so much about her.

      Here’s an anecdote. I was working on this site on New Years Eve. At 10pm, Windows was running really slow, so I did what one does — restart. When it came back up, it entered some low level boot mode and started updating Windows 10. I didn’t ask it to install an update. I was not prompted. It just decided to do this. I wanted to do some more work, but the update took 30 minutes. What if I had a presentation? What if I was a DJ doing a New Years Eve set? That’s why people like that use Macs. One of the big reasons why managers switched to Macs is because Windows would pop up email messages when they did PowerPoint presentations. It can be shut off, but this is still the default behavior!!! Most managers don’t know how to shut it off, and of course, it sometimes comes back. So they just decided to use a Mac.

      One can turn off the update service, but I didn’t even expect that an operating system would be so ridiculously heavy-handed with updates. Wow, and people say with Apple it’s not like “your phone” or “your computer” because they don’t let you customize it into dog s–t. Apple would never push an update like that. They always ask, because they have the common sense to know that it might not be the best time to be without a device. Microsoft? No common sense… They are the most cockamaime company I have ever known, probably still trying to right the ship after the disastrous Ballmer years. What a clown!

      I have come to conclude that Windows is garbage and Microsoft is inept. There’s a whole new slew of Windows 10 defects that are show stoppers, yet they still released it. They finally admitted that they have a problem with their engineering process. No s–t! They release totally broken software. That’s the only reason I stick with Apple. The alternatives are worse. I’ll happily pay twice as much for a much less frustrating experience. Apple isn’t perfect, but their competitors are abysmal.

      I am typing this comment on a 9 year old Mac Pro. I don’t know anyone who even has a 9 year old Windows PC rotting in their garage, let alone in use. I could get another 5 years out of this thing, even though El Capitan is the most recent version of OS X it can run. But I need to start writing macOS how-tos for this site, which is the main reason I need to upgrade.

      I still have an iPod that’s like 14 years old and it still works. No other company offers products that last as long as Apple. They have earned my brand loyalty, but I will still scream bloody murder over what they do poorly — apps and services. Apple makes the worst apps I have ever used. They also have a problem with their engineering process. It works well for operating systems, but seems too rigid for app development. I mean, iTunes has sucked for decades, and they still don’t know how to fix it. I haven’t even launched that PoS in years…

      1. I just ordered my 2017 13″ MacBook Pro (sans Touch Bar) today. In my opinion, it is a better machine than the 2018 MacBook Air, and I got it for the same price!

        As much as Apple “just sucks”, all the PC makers are just so awful that, unfortunately, Apple is the best option for me — someone who wants a computer that will work for 5+ years. I am on my 9th year with my Mac Pro, and it works just fine. It’s just that I need to start writing about macOS, and my 2009 Mac Pro can only run El Capitan, at best.

        In fact, none of my Apple purchases have failed at all — 80GB iPod Classic (15 years old), iPod Shuffle, iPhone 4, iPhone 6, Apple TV 2, Apple TV 4, 2009 Mac Pro, AirPort Extreme, iPad 2, 2017 iPad. Why would I not have brand loyalty? Every Dell, Lenovo, Toshiba or what-have-you has broken with 3 years. Why would I even consider buying them? I had to buy a non-Apple printer. I bought an HP. I think HP really stands for “huge problem” now.

        It is a nuanced argument. I do think Apple sucks. It’s just that their competitors are even worse. So Apple it is…

    2. Actually, I just checked out the Geekbench charts and they have stats on the new MacBook Air. I decided to go for the 2017 13″ i5 dual core 2.3GHz MacBook Pro model, which is significantly faster than the Air. It does not have Touch ID or a Touch bar. I don’t care. The MacBook Pro has a better display.

      I read up more on 2018 MacBook Air benchmarks vs. Windows machines. Some of them are faster than the 2018 MacBook Air with certain tasks. A few have better Geekbench scores. Where the Air truly shines is disk i/o. It blows away the competition. That’s a huge bottleneck for Windows, as it is so poor with disk utilization. It takes up more space and, no matter how much memory you put in a Windows machine, that hard drive will always churn. It’s still using virtual memory — disk swap space.

      I put 12GB in my Mac Pro, and the hard drive barely does anything. The OS is smart enough to offload disk access to memory. In fact, I have my hard drives shut down, to conserve power. So I know when they turn on — rarely. Another thing you can’t do really do with Windows.

      The MacBook Air uses an SSD, which is part of the reason why it is so fast. The other reason is that Apple designed the hardware to work with the OS. PC makers don’t do that. They may put a sticker on it that claims this, but it’s a joke. Install Linux on that same machine, and it will run everything four times faster.

  8. I had no idea that i could install windows on a mac. I have a macbook pro mid 2012 model with an 8GB RAM upgrade.

  9. I have been a Mac user for the last 10 years. They were actually pretty good years. unfortunately my 10 year old MacBook Pro finally bit the big one and I had to purchase a new one. This has never been a extreme disappointed. The only reason I bought Mac in the first place was for Pages. The 2018 version of Pages is simply terrible. To be more precise, it SUCKS. I write books and manuals and routinely move chapters around to make the material flow better. So easy in the older Pages program. Click on one thumbnail, select the range of pages you want to move, shift click on that page, and move the whole works. Not any more. Mac/Pages has decided that users should only be allowed to move ONE PAGE AT A TIME! Even that sucks. Every time I move a single page I get the pinwheel for about 40 seconds. These changes have completely destroyed my productivity and increased my frustration. If all of y documents weren’t already produced in Pages I would return this $3000 piece of trash.

  10. MacOS High Sierra sucks big time. You can’t even toggle windows without facing the “minimized window” feature (err, bug). Finder hangs more often than not, besides being extremely primitive as compared to Windows Explorer. Really, the basic features of MacOS don’t work satisfactorily or are adequately designed. It’s shocking.

    1. Have you used Windows lately? I have worked on both Windows 10 and Mac systems, and Windows 10 is horrible. If I am doing something as simple as working on this site, all with browser-based tools, it eventually grinds to a halt due to poor memory management (memory leaks). My 10 year old Mac performs better than a newer HP system running Windows 10.

      I agree, macOS is starting to lose its luster, but I wouldn’t throw the baby out with the bathwater. I am shocked to see how bad Windows 10 is. That Windows Explorer file manager is an ugly joke. It looks like something from some weird Linux system from 1998.

      Windows 10 bogs down, I reboot it, and it is better for a while. There isn’t anything running in the background. I’d like to say it is the same Windows I have hated for so long, but it is even worse.

      Windows 10 is so ugly. (How ugly is it?) Even a modern PC needs to run it with jagged fonts, because font smoothing is too resource intensive. I haven’t seen jagged fonts in a decade, but Windows 10 brings it back to, unfortunately, most systems. Yes, I can turn smooth fonts on, but Windows 10 advises that it uses too much processing power. I can’t tolerate it running any slower!

      They don’t tell you when they are going to update Windows. I had some work to do on a Friday evening. I restarted Windows, because, unfortunately, rebooting is the norm. When it came back up, it starting running an update. I couldn’t use my computer for over 30 minutes, and I just wanted to finish up some work. The update service can be turned off, but they don’t even ask. They just act like they own your computer and assume that you don’t have any work to do on a Friday evening. That’s a safe assumption in Redmond. No one is burning the midnight oil at Microsoft. I doubt they even work 40 hours a week. It is probably 15 hours of work and 25 hours of foosball and network games. What are they going to do? Fire someone? Replace that person with someone even worse?

      I click on the Windows “start” button. Sometimes it pops up the menu, sometimes it doesn’t. The mouse works fine.

      Google, no friend of Apple, has over 40,000 Macs and almost no Windows PCs. Eric Schmidt was pretty adamant about the superiority of the Mac over Windows machines.

      The truth of the matter is that all tech companies are facing a decline in quality. It is hard to find talented engineers, so they are hiring morons. I mean, complete and total morons. The best developers are going to startups or starting their own companies. People like me have left the industry entirely, because the culture has changed so much. The Silicon Valley is a den of sociopathy, much like Wall Street in the 1980s. Wherever the money is, sociopaths will follow… (ahem, Zuckerberg)

      Apple, Microsoft and Google can no longer offer pre-IPO options. You can’t get rich at any of these companies. Their salaries are a joke. So the big companies hire newbies, H1Bs and people who have been shuffled around from company to company. One of the worst managers I have ever worked for ended up at Apple, in a very senior position. It speaks volumes. These big tech companies have low standards when it comes to hiring. Anyone can get a job at these companies, if not as an FTE, as a contractor who ends up FTE in 6 months.

  11. Apple really does suck. Here is a simple example: I am using Pages for a document, and I want to view two pages side by side as I create and edit the document. Guess what? Not possible, they removed that feature many versions of Pages ago. Why in the world remove useful features? There is no legitimate reason but it happens over and over, they remove useful functionality.

    1. I use Pages, but I use the web-based version on I can tile two browser windows and work on two documents at the same time. It’s not the same and not as convenient.

      My hunch is that they removed the feature because it wasn’t used much.

      I would also be annoyed if they removed a feature I used all the time. I did some quick research, and they did this over 4 years ago, and a few people are upset about it. You have to figure, so few people use iWork anyway…

  12. This month I upgraded my computer as I do every two years. Prior I had only used MS Office, browsers, and media players. Now I use Adobe CC. A desktop was out of the question because I attend university. I bought an HP and am very happy with it. Let’s compare the pros and cons of my HP and with a new Macbook Pro.
    Both feature 16GB of RAM.
    Both feature 4GB graphics card
    Both feature HDMI output
    The Macbook Pro has a few advantages; here they are.
    2560×1600 screen resolution vs. my HPs 1920×1080
    Solid State Drive vs. my HPs Hard Disc Drive
    2.9 GHz processor vs. my HPs 2.5 GHz
    The advantages of my HP over the Macbook Pro are:
    17.3″ display vs. Apple’s 15″
    Separate number pad vs. Apple’s not available
    Ethernet port vs. Apple’s buy my proprietary adaptor
    2TB drive storage space vs. Apple’s 512GB
    DVD writer vs. Apples not available
    Choice of five colors vs. Apple comes in one — I got red. Matches my Nikon D3400 DSLR.
    Note: While the Macbook has some solid advantages on paper, in my world two of the advantages are not worth paying for. When I switched from my old 1600×900 resolution to 1920×1080 some of the features in Photoshop became a little harder to use due to reduced pixel size. With the high resolution of the Macbook combined with the 2.3″ smaller screen I suspect I would have to reduce native resolution to use Photoshop on it at all. The faster processor speed I do not consider much of a benefit as computers seldom perform tasks as intensive as benchmarking. (Therefore a slightly faster machine will not save you any real time.)
    Here is the wooden stake though; the price. I paid $769. for my HP. The Macbook Pro I specced out lists for $2,799. Apple sure sucks cash. Further, I could easily upgrade computers in a year with a new machine at least as capable as the current Macbook that I would still be paying for.
    Not only does Apple suck but a lot of their brainwashed little adherents suck as well. I can buy any car I want and any computer I want. I drive an econo-box hatchback to be environmentally responsible. When I speak of my choice in cars I don’t get luxury car drives breaking in to my conversation to accuse me of not being able to afford to drive what they choose. When I speak of my choice of computers I expect some idiot to interrupt and accuse me of not being able to afford an Apple.
    As to phones; don’t know, don’t care. I have a generic Samsung smartphone which I paid $120 for two years ago. I will replace it when it breaks. I hate having to carry a phone and have lived for 55 years in the real world. People on both sides of the phone debate hoot over things like camera resolution. No matter how good you phone camera is, if you are using it you are not taking photographs. You are taking snapshot and they most likely suck as bad as Apple.
    My new HP and my Nikon D3400 with 18×55 mm lens, 70×300 mm lens, case, straps, and charger as well as a professional, carbon fiber tripod is still almost $1,300 less than the Macbook Pro.

    1. The hardware isn’t the only thing an Apple customer pays for. Apple products ship with fully featured apps. Out of the box, users can edit photos and videos. Their iWork office suite comes with every Mac, iPhone, iPad and iPod touch. I use Pages all the time. I recently got a Windows 10 machine and the stock photo editing capabilities are basic and useless. I had to download GIMP to scale an image. You can also take your Apple product to an Apple Store and get help. Those employees need to be paid. Where do you go if you have a problem with an HP machine? Usually, the dumpster…

      As far as spec-to-price ratio, look a little deeper. Look at iFixit teardowns and research the components Apple uses vs. their competitors. I have owned a fair amount of HP gear, and I am convinced that HP stands for “huge problem”. Apple uses higher quality components. Every piece of Apple hardware I have purchased over the past 12 years still “just works” — even my 12 year old iPod classic. It has been through a lot of abuse (temperature extremes, having left it in my car for the past 8 years) and still runs on the original battery. This is why Apple has my brand loyalty. I am not wealthy, which is exactly why I don’t want to waste money on something that’s going to break in 1-2 years. I am writing this on an 8 year old Mac. It cost me $2500 back in 2009. The comparable Dells I was considering cost $1900 and would have been obsolete or broken after 3-5 years.

      There’s a reason why even Google has 40,000 Macs in their enterprise…

  13. How about the fact the that Apple changed the MacBook Pro ports such that none of their peripheral legacy products works with it?? I have thee Apple cinema screens. I just bought a new MacBook Pro and none of the screens have compatible ports!! I have just spent an additional $300 to get adapters. Totally unacceptable and ridiculous. I was a devout user and now am having serious second guesses after 20 years!!!!!

    1. Thanks for posting this. So far, most of the complaints about the ports on Apple devices have come from people who don’t even own an Apple product! Your experience is upsetting. I would be upset if I had to spend $300 on monitor adapters.

  14. Let’s face it, Apple went from a leader to just another annoying piece of crap. If they had a lick of common sense, they would leave things alone. My first phone was an Apple (and subsequent 14 phones for family and work), three desktops, four laptops and three iPads….. NEVER AGAIN. I mean NEVER!!!!!
    I bought an iPad Pro for the split screen feature because it was simple and it worked. Then I spent another $240.00 for a Bryge case and keyboard and then Apple goes and screws things up because having a feature that works isn’t enough for them. Now you have to swipe from the bottom up and use 43 fingers to swipe three directions so you can tap two apps in the hopes that you dont accidentally delete something from your excel spreadsheet while you’re screwing around with some moron’s idea of progress. I’m looking for my new system and then I’m NOT selling my brand new $900.00 iPad…. I’m tossing the damn thing in Lake Travis.

    Thanks for nothing Apple!!!

    1. I get what you’re saying. I’ve actually written a very long article about how the iPad can’t replace a computer. Apple seems to be sticking a square peg in a round hole here. Touch isn’t the best interface for working with documents and files. Given the cost of an iPad Pro and accessories, a MacBook seems like a much better option for the professional user.

      I do think professional graphic designers have a lot to like about the iPad Pro and Apple Pencil. It won’t replace their computers, but it is a great tool for digital image creation.

  15. I am a long time OSX and Logic user. Apple is not able to fix major bugs since they bought Logic from Emagic. But they charge full money for every major update from their long time customers. Logic 10 has some cool features, do I need them? For example Reaper you just write a note at the forum and a few days later the bug is gone. Its away, you never see it again. In other words I don’t care about the name – a so called pro application. What is this? The damn software just should work every single day without making trouble. I need to compose music because I earn money with it. If they still cant fix that sample rate error thing and the automation bugs… its not a pro application. Its a JOKE for 229$. I am on the jump to Reaper and the next thing will be to leave OSX as well…. sorry Apple after 20 years my heart for your greedy company is broken. If money is the only thing that drives you and you software quality sucks… can you see the problem Tim?

  16. Wait, Apple doesn’t offer good hardware. The 5000 dollar MacBook Pro with the 16gb ddr4 and rx 460 is beaten by the Razer Blade with i7 770hq, gtx 1060 graphics, and same amount of higher clocked ram.

    1. The Razer Blade seems like a great computer, but the MacBook is lighter and more compact. It also features better battery life. Components that weigh less, take up less space and conserve power tend to cost more. Apple also includes a software suite that adds a lot of value. Their software engineers need to be paid, so it is part of the price of the computer.

      macOS is a faster operating system than Windows. You can buy an “underpowered” MacBook and it will perform just as well as a more powerful PC. I learned this the hard way. My first Mac was much more powerful than I needed, but I was thinking in terms of PC specs. Similarly, you can install Linux on a PC, and you’ll notice it’s much faster. All of the *nix operating systems are faster than Windows. macOS is a Unix operating system.

      I’ve gone through the cost analysis, and I find it hard to beat Apple when you factor everything in. Size, weight and battery life are very important aspects of a notebook computer. The MacBook is half the weight of the Razer Blade. It’s also 30% thinner. I also think the new MacBook may have a brighter display than the Razer Blade.

      Reliability is another issue. Since my first Mac, I’ve bought nothing but Apple products and they are ridiculously reliable. My Mac Pro is built like a tank. They’re obsolete before they even come close to breaking. But their obsolescence also takes a long time. Apple supports the Mac with countless operating system updates, which are free. That’s built into the price of the Mac. Even if software is intangible, developers need to be paid. Unless you pirate Windows, you’ll need to pay for that too. I hear that Windows 10 is the last version of Windows and will have free updates forever. Maybe so, but those updates may eventually hobble the computer with poor performance. Microsoft isn’t going to hand out Windows for free. They will get paid again when you buy a new PC, because the last one was hobbled by a Windows update. They’re experts at planned obsolescence. OS X and macOS are the only operating systems that I have used where newer versions actually perform BETTER on the SAME hardware. Every Windows computer I have owned has been very unreliable. Consumer Reports found that even high end PCs are not reliable.

      I’m not an Apple fanboy. Read this site, and you will see that I am quite critical of the company. Apple hardware is peerless. Virtually every developer I know if the SF Bay Area uses a Mac. Google has over 40,000 Macs. All of these intelligent people came to the same conclusion as me.

      Of course, if one is looking for a gaming computer, the Razer Blade beats a MacBook any day. Even though Apple has brought their Metal graphics API to macOS, game developers are still shying away from the Mac. Macs actually have excellent gaming performance now, but without the titles, it’s academic.

  17. I am so upset with apple. If I could kick Tim Cook in the a** I would. Nothing works well anymore. Whenever I update anything it f***s something up and I spend enormous amounts of time trying to figure out how to fix it.

    1. I agree. Apple, under Tim Cook’s leadership, is starting to let quality slip. It seems like they don’t test anything at all. Either that, or QA finds the bugs but they don’t fix them. I find that hard to believe because some of the defects are show stoppers. iOS and tvOS are the biggest culprits. OS X is still pretty good.

      There’s no excuse for this, because unlike Windows or Android, Apple only has a finite number of devices and testing possibilities. They know what the hardware is and they can test every model. Furthermore, Apple customers pay a PREMIUM PRICE and EXPECT QUALITY. If they can no longer deliver quality, customers like me may just buy another brand of computer, smartphone or TV appliance.

      I was so upset last night. My Internet connection went out, so I decided to listen to some downloaded music using AirPlay. AirPlay should work over my WiFi network (AirPort Extreme router) without an Internet connection. But every minute, the sound would cut out. It seems that my iPad was continually running some process (trying to login to the iTunes Store?) which caused the audio to cut out. AirPlay, in general, has really gone downhill since they “overhauled” it in iOS 9. They must have drastically reduced the buffer size. Gotta love a device with 64 GB of storage, but no buffer for AirPlay. If I walk in between my Apple TV and router, the audio will cut out. This never happened with my previous Apple TV 2. It’s in the same place and uses the same router. That new Apple TV has great hardware, but tvOS is really one of the worst operating systems I have ever used. Even the worst Windows PC I have owned would be more stable as a home theater PC. I find myself constantly rebooting it and there are so many quirks and defects that don’t get fixed with updates.

      Someone I know on social media says his Airport Express will have AirPlay audio drop outs when he uses his computer. It’s because they changed the networking priority for AirPlay. There’s no common sense there. If you’re playing music, it has to the priority. No one wants choppy music or multimedia just because you load a web page. DO THEY EVEN TEST THIS STUFF?!?

      I think Scott Forestall would have made a better CEO. Someone like him, or Steve Jobs, wouldn’t have tolerated these defects. The irony is that Tim Cook really went after Forestall for Maps. He was supposed to sign a letter that he acknowledged that the product was deeply flawed. It was all political, as Forestall was gunning for CEO. Tim Cook is quite tolerant of poor quality, unless it is from someone competing for the CEO position.

      Forestall would have made a better CEO. He’s an engineer. He gets it. Tim Cook is a marketing guy. He thinks he can sell anything with the right marketing. I don’t think Tim Cook even notices these problems, let alone confronts the engineers. I also have to think the engineering budget pales in comparison to marketing. Apple has become all about marketing mediocre products. They use marketing to sell flawed products as if they exhibit high quality.

      It’s a real shame, because Apple’s hardware is still quite good. The iPhone is a really well-made smartphone. Apple TV has great hardware, and that Siri Remote is amazing (albeit fragile). I still have my iPad 2, which has been hobbled by iOS 8. It’s in mint condition and the battery lasts all day. Unfortunately, it is incredibly buggy and dead slow. I got 3 years out of a $700 iPad before their iOS updates rendered it unusable. They’re doing this on purpose. They’re hobbling “older” devices so people will buy new ones. I won’t ever buy another iPad. It’s incredibly wasteful. They talk about the environment, but if people can only get 2-3 years out of an iPad, that’s not good for the environment. Some of it can be recycled, but that takes resources and energy.

      I was patient and thought iOS 8 was just a big release, so I cut them some slack for a while. iOS 9 was supposed to be better, but it really isn’t. Now they are more into boondoggles like putting stickers in iMessages. It creates a new way to make revenues by selling third party stickers. Lame, lame, lame… They forget what propelled them to being such a large company. It was the iPhone. When it launched, there was nothing else like it. It was rock solid. Remember how solid iOS 4, 6 and 7 were? I don’t think Apple will ever get back to that with Tim Cook at the helm.

      Where’s the innovation? They’ve just been fiddling with products that Steve Jobs created. They make different sizes of iPhones and iPads. They put iOS on Apple TV and call it tvOS. The Apple Watch isn’t something that hundreds of millions of people want to buy. Where’s the next killer product?

  18. Windows 7 PC user: I sold AAPL [stock] recently because itunes…a key element in Apple’s ecosystem, sucks bigtime.
    I had been happily using itunes 10.7 but decided to upgrade to the current version because old software is a security risk. All I use itunes for is to download certain podcasts..I couldn’t get it to do that…couldn’t figure it out at all. Thought, maybe it’s me…so I googled “itunes sucks” and well, I’ve got a lot of company.
    My experience with itunes assures I’ll never buy an iphone or Mac. The basic Apple value proposition of, “pay a premium for ease of use and a superior ecosystem,’ is out the window if they can’t make this core element of their ecosystem work easily, intuitively. Itunes isn’t new. There are many articles, my “Itunes sucks” search turned up telling Apple that it sucks and how to fix it…and yet.
    While the world focuses on the the latest gee-whiz…perhaps the basics of the value proposition should receive a bit more attention.
    I ran across this older post when search for confirming/disconfirming views.

    1. I couldn’t agree more that iTunes sucks. I don’t agree that the allure of Apple is their ecosystem. Their devices are amazing. Mac OS X is rock solid. iOS is a great for what it is — a mobile operating system. Trying to make the iPad a professional device is pointless as long as it runs this limited mobile operating system. For me, I stick with their devices and operating systems, but look elsewhere for content.

      There are numerous Podcast apps that are superior to anything Apple has to offer. iTunes is really par for the course. None of their “first party”, stock apps are very good. They are better than the trial ware one would get with a new PC. I think it’s best to look for the third party alternatives. Google, for example, makes some of the best iOS apps. I use Chrome instead of Safari, on my iPhone, iPad and Mac.

      The problem with Apple’s apps seems to be due to their size, problems attracting talent and attitude toward app development. Apple is a huge corporation. Large corporations have very complex and regimented engineering processes. These processes work well for building large projects — devices and operating systems. They’re not conducive to developing apps. I don’t know exactly what engineering process Apple uses, but it seems to be very rigid. They are unable to quickly resolve defects. Apps like the Remote app (used to control Apple TV and iTunes) are horrible and they don’t fix the bugs for years. Reminders still has a sync bug that has been a problem for 3 years.

      Apple also has difficulty attracting top talent. They do hire some talented engineers, but they are assigned to work on their top-selling products. Anyone who owns an Apple TV knows how it’s a bit neglected. Furthermore, top talent in the Valley want a lot of equity. A six figure salary is not enough. A few stock options with high strike prices are not enough. The top people in the Valley start their own companies. The next tier work at small startups. Apple simply isn’t an attractive place to work for the best and brightest.

      Given the difficulty of hiring top talent, priorities come into play. The iPhone is their most important device. Operating systems like iOS and OS X (or macOS) are also very important. These endeavors get the best engineers. iTunes, Apple TV, Apple Music and other products take a back seat to more lucrative products. iTunes has been a mediocre product for years.

      My take on all of this is to buy their devices and use their operating systems. You can install Windows on a Mac, but it’s like putting ketchup on a prime steak. I look elsewhere for apps. For example, I do not use Apple Music. I use Spotify. I tried Apple Music and it was too defective. There were 30 second audio dropouts. The search didn’t work. It didn’t work at all on my iPad 2 for about a month until they issued and update. Instead of Reminders, one can use Clear. Instead of iTunes, one can use content portals from Amazon, Google or other corporations. If you’re looking to download Podcasts, you can use gPodder or other alternatives. To me, these deficiencies only reflect on Apple’s ability to develop apps. They don’t tarnish my impression of Apple as a whole. They still make the best devices and operating systems, in my opinion.

  19. Add in the way Apple treat their customers, though: just remember the way they killed iWeb on them, huge amounts of peoples work just gone. They just suck.

    1. I may have to revisit this article with an update. Since late 2014, Apple’s quality has been in decline. Besides the highly publicized flaws in iOS 9.3, the Apple TV update, tvOS 9.2, is also quite defective. Ever since iOS 8, Apple has offered users very buggy releases. If these were inexpensive products created by some fly-by-night startup, I could understand it. This is the largest corporation on the planet and they charge a premium for their products, presumably because they are of higher quality than the competition.

      I don’t know the iWeb story, but I’ll look it up. They have been doing some sneaky things lately. They pulled the plug on free iTunes radio. It now requires an Apple Music subscription. One of the top commenters on this site returned his Apple TV 4 because of this. I tried Apple Music but canceled it because it was too buggy. In the three months I used it, it seemed to get worse. My iPad 2 is continually crashing. I am lucky that I didn’t upgrade it to iOS 9.3, which seems to have bricked some older devices. I’m still using an iPad 2 because I don’t want to invest in another buggy Apple product. If I replace it, it will be with a MacBook Air, as long as they don’t ruin that too.

      For Apple to succeed, they need to create a new, breakthrough product (like the iPhone) that everyone will want to buy. Instead, they are fiddling around with the size of existing products developed when Steve Jobs was in charge. Even Apple TV 4 is just an iOS device that plugs in to your TV. The homogeneity of UIs makes some sense. But this leads me to the other problem… If Apple can’t improve their quality, they will eventually decline. The cadre of hardcore Apple fans may continue to buy their products. They are iSheep and will buy anything Apple puts out and claim it is the best thing in the world. There’s no excuse for the poor quality. They make the hardware and software, so there aren’t hundreds of configurations. A device like Apple TV is fairly simple. It’s not a general computer. It is highly specialized, less complex, and therefore should have fewer defects.

      As for the iSheep, one thing that made me laugh is the Apple Events app for tvOS. I went to the download screen and noticed it already had 85 5-star ratings after just two days in the App Store. All it does is play Apple Events. That’s the iSheep. The problem is, most people who buy an iPhone, their most popular product, are not iSheep. They own Windows PCs and watch TV with a cable box. If their iPhone is buggy, they may very well switch to another smartphone. The vast majority of Apple customers are not loyal to the company. They are not iSheep. Apple’s decline in quality could have dire consequences on their bottom line. Maybe this is what it will take for them to wake up and smell the coffee.

      Apple needs to invest more in QAT, stop cramming so many useless features into releases and fix defects. If they did that, one could honestly justify paying more for an Apple product. I am personally dismayed that I no longer have a high quality option for computers and electronics. It’s been 18 months of this bad quality, across the board, with the Mac being somewhat immune. They are not fiddling with the Mac, but it isn’t as reliable as it used to be.

  20. Apple’s not so good for business
    I work and manage IT for a small consultancy company that bought an iMac and iPad with a view to moving our entire computing over to Apple. We were particularly keen on the claimed well presented output that Apple publicity suggested we would get.
    In many ways we have not been disappointed but in one particular area we have been very much let down by Apple. When printing emails, especially emails with graphics anywhere in the email, OS X Mail will from time to time put a page break in the middle of a line of text, putting the top half of the line of on one page and the bottom of the line on another page (see image below)

    This problem occurs whether printing to a physical printer or to pdf. Apple Care have told us that there is no way to prevent this problem, and that we will have to wait and see if it is fixed in a future version of the program…
    We frequently are involved in contracts etc where an email trail is a key bit of information, and it is hugely frustrating and embarrassing that we cannot control the output so that the text is all readable. It appears that OSX Mail has decided that the page break will come at exactly the place the page it wants to, irrespective of whether that chops a line in half or not. Even the old dot-Matrix printer I used in the 1970’s put a line either on one page or another, but OS X Mail seems to be unable to do this.
    So, if you need to print out emails in a form that can be read and does not make you look professionally inept, think twice before choosing Apple.

    1. That doesn’t surprise me. Apple’s operating systems are great because they are rock solid and offer great performance. Their stock apps are terrible. I personally don’t use Mail on OS X, but just use Gmail in a browser. Of course, this may not be an ideal solution for everyone.

      Check out Thunderbird. It’s a popular, free email client that gets a lot of praise from its customers. I recommend alternatives to just about every stock OS X and iOS app. I still think OS X is a great operating system. iOS? It’s good for a mobile operating system, but it is far from professional.

      I have used OS X for about 7 years and have not once had a system crash. I have had a few apps crash, mainly due to Flash, but also some of Apple’s apps like iTunes and Reminders. I also don’t run any anti-virus or anti-malware software, and haven’t experienced any issues. With Windows, even anti-virus software couldn’t protect my computer from being routinely infected. This was when I worked for a Fortune 500 company that had just about every security measure in place.

      Keep in mind, you don’t have to use Apple for everything. You can install different email clients, as well as substitutes for other stock apps. The teams that develop their stock apps are staffed with mediocre developers. The teams that create OS X and iOS are cream-of-the-crop software engineers and architects. Apple isn’t a monolith. Some of their products are excellent, and others are deeply flawed. They keep their top talent working on the most critical products. In general, there is a feeling in the Valley that app developers don’t need to be very good. Companies like Apple hire average developers to create their stock apps. I also think Apple’s latent engineering process may make it difficult to find and fix defects.

      The software that comes bundled with OS X and iOS is not much better than the free software that comes with a Dell or other Windows systems.

      I also like the quality of Apple devices. I have owned a lot of Windows machines, and most of them are just so chintzy. According to Consumer Reports, even many high end Windows PCs have a lot of problems. I’m sure there are good Windows machines, but I haven’t had much luck with them. I feel like buying a Windows machine is a roll of the dice. Buying a Mac is a slam dunk.

  21. Note that I did buy my first Apple product this year, an iPad Air 2. Why? Cuz I wanted a tablet with a 4:3 aspect ratio (to read PDFs), and the few Android tablets with that a.r. mostly had crappy hardware build quality. A new Samsung design came out, which I was eagerly awaiting, but they made terrible design decisions (weak CPU, extremely thin at the cost of terrible battery life).

  22. Hmm…I’ve used both Windows and Linux. I’m less than impressed with the Mac user interface.

    I don’t get why it’s a great UI decision for the menu bar for a given “app” to be at the top of the screen, instead of on the app’s window. When you’ve got lots of windows running around, it’s confusing. And things like the Mac equivalent of ALT+TAB don’t cycle through all the windows, but rather through all the apps. I need a _different_ keystroke to cycle through the windows _within_ an app. Just seems stupid. (Yes, I found a key shortcut for cycling through all the open windows, but it chokes when it gets to my Emacs window…emacs captures the keystrokes. More silliness.)

    1. Linux offers a variety of user interfaces, some of which are copies of OS X, like Macbuntu and others. The UI is just the shell and can be changed.

      There’s an advantage to a top menu bar with smaller windows. All of the menu commands can be displayed regardless of window size. I also think it’s easier to see which app has the UI focus. I actually prefer it to Windows. For example, if you are using a media player with a compact view, you don’t need to expand it to access the top menu. There’s no “>>” on the menu bar to get to other options, because regardless of Window size, you see all of the menu options. I think it’s very good usability.

      There is a disadvantage. If you have multiple windows open, you need to click on the window once to focus it and display the menu bar. The last version of Windows I used (XP) had this same issue. You had to click once to focus it, and then you could access a menu item. I don’t know if this is still true. The slight advantage with Windows, in this case, is that you don’t have to reposition the cursor to access the menu.

      In my opinion, Mission Control (on OS X) is a better way to work with multiple windows. If you have a trackpad, you just swipe three fingers up and get a birds eye view of all open windows and desktops. Swiping three fingers down launches Exposé, which displays all open windows for a specific app. It must be a great feature, because Microsoft copied it in Windows 10. Not that Apple doesn’t copy a lot from others. They have become less innovative and more “me too” in the past few years.

  23. your car/truck analogy does not hold up. there are many cases where a device made by apple and another device which happens to run a different operating system are equivalent in ways that a car and truck most definitely are not.

    1. I personally don’t like that analogy either. It’s the one that Steve Jobs posited for the iPad vs. a computer. If we’re going with car analogies, the iPad is more like a Formula 1 race car. It’s got great specs, but it can only drive around in circles on the iOS race track. iOS is just too closed and limited to be useful for me. It’s good enough for my iPhone, but I can’t even do the basics of running this site on an iPad, let alone software development and other tasks.

      For more information on all the things that can’t be done on an iPad, check out this article.

  24. Comparing Macs to PCs are like comparing a Luxury Car to an Industrial Truck. Yes. If you compare vehicles just by its carrying capacity and horsepower, get the truck. And reduce its weight to get a overpowered dual-v8 car. 3000 horsepower. But you cant drive a truck to the hotel lobby. You need a car. This is the reason between Desktops and Laprops as well as Tablets and Phones. They have their specific uses. But you get what you pay for.

  25. I have been getting the same issues as AlwaysComplaining and it is not a router issue. I use an iPad Retina and have no issues but when I use my iPhone 6 plus my wifi fluidity is disturbed. I get constant apps freezing for a second or two and speed tests run between both devices I constantly run at half speed with iPhone and always full speed with iPad. Apple claims they fixed the wifi issue but I am not completely sold that it is software instead of hardware. They certainly seem to be rushing from venture to venture and cheapening the Apple experience.

    1. It could be a defective WiFi module. I have an iPhone 6 and get the same Speedtest results as on my Mac and iPad. It’s worth contacting Apple’s customer support about this issue.

  26. Well, I think I have about 16 of 32 GB free, but these problems aren’t really explainable with lack of disk space.

    Almost all animations are choppy as hell. Buttons need seconds to respond to taps. Continuity? “Call using iPhone failed” (tried everything under the sun to fix it: Sign out and back in to iCloud on all devices, etc.). No luck. Sometimes, trying to call from my iPad using my iPhone will just fade the screen briefly out and back in with no error message whatsoever. Or it will display the callee’s name twice.

    This is all on iOS 8.2. I admit I’m an extreme power user and have high expectations, but almost all of these were still being fulfilled on iOS 4 😉

    Anyway, maybe on Android, things are even worse. I guess I’ll see 🙂

    1. It seems like all of these problems you have are due to WiFi issues. That may explain why most users are not facing these issues. I used to have WiFi oriented problems with my iPad and Mac, because I was using a junky router. I bought an AirPort Extreme — no more problems.

  27. Well, just as an update for 2015, let me tell you that Apple, with iOS 8, sucks real, real bad now.

    I’m roughly from the same background as you, and so I know it’s not my stupidity.

    Airdrop? Maybe works 5% of the time. Snappiness? My original iPad Mini has become close to unusable since iOS 8. Stability? Mail app crashes to the Springboard while composing. Siri? Can’t turn on the Flashlight. Transferring a photo album between two iOS devices without going through the Internet or a Wifi router? Seems outright impossible.

    I’m seriously looking at buying my first Android device shortly. (diehard Apple fanboy since 2011)

    1. I don’t think iOS 8 is as bad as iOS 7 or 5. I haven’t had any app crashes in months. The first month I had a few. iOS 7 had crashes for 6 months, mostly with Apple’s own apps. There weren’t a lot of crashes when compared to other operating systems (mobile and desktop) that I have used. I don’t lose work from crashes. I re-launch the app, and everything is back.

      I have an iPad 2 (not an Air, but an original that is 4 years old). I am running iOS 8.2 on it. It runs quite well — I even play video games on it. It’s not as fast as my iPhone 6, but it is, after all, 4 years old. What other company even supports a device that is 4 years old?

      Most of the people I know, personally and online, aren’t having these issues. How much free space do you have on your iPad Mini?

      I wrote this article way back when iOS 5 came out. That was horrible. iOS 7 was a bit dodgy. iOS 8 had some serious problems for the first two months, but then they fixed them. They are promising iOS 9 will focus more on quality. They are not going to cram in as many features as with iOS 8.

      Most of the problems I have are due to my Internet connection. I can’t blame that on Apple. If you look at customer satisfaction, they lead the industry. They’re not perfect, but better than the competition.

  28. I completely agree. Imagine this: I moved to another country recently. I have a new credit card from the local bank. Apple will not allow me to add this credit card to my account, because it is not coming from my former home country. I cannot change my country because I have an active iTunes Match that I would have to cancel first. Guess what, you cannot cancel iTunes Match, you can only select to not renew it! As a result: I will not be able to make any purchases from Apple for the next 8 months, because this is when my iTunes Match subscription ends and this is when I can change my country.
    This sucks soooooo much, that I can only laugh. I am so glad I have bought a new Surface Pro 3. Less apps, but also much less controlled by the dark side of the force.

  29. Apple could sway my thinking, at least a lttle, by doing one thing, make xcode run on “any” OS, why must i purchase a silly osx mac just to develop against iOS incudes? I will tell you why, cause Apple is lazy, and s****y, and great and fabulous, all at the same time. Apple, decide. be the thing that we all hoped you would be, or f**k-off, your choice.

  30. the user experience at boot, if there is a problem, like fs needs to be checked or similar is so awful. absolutely horrible! c’mon apple, learn some stuff from linux, give me some f****n feedback. showing me an apple logo for 5-10 full minutes with no other user progress UI hooks is just f****n stupid. Admittedly, this happens rarely, but the fact that you deem the user so unworthy of progress appraisal make me question your whole boot, load, run paradigm. Apple is better than this, why they have chosen to start excluding the user from involvement in the progress, and establishment of the silly bsd boot process is beyond me. Apple has begun to subscribe the the “user is the last to know” paradigm, a symptom of the “i-am-so-much-smarter-than-you-that-i-cant-justify-taking-the-time-to-show-you-even-a-progress-bar” software development paradigm. I am, in order of precedence, not surprised, as apple devs have been thinking this for a decade, not terribly upset, because I wouldn’t use an Apple OS for my server or mission-critical services without a million-dollar-indemnification insurance policy, and maybe not then, and finally, because, most users are sheeple, apple-sheeple, and I am not. Just saying…

  31. Apple sucks big time. Stupid apps are littered with in app purchases. No matter where my 4 year old kid clicks he is getting these g*d*mned annoying popups. Juts criminal. Government should take action.

  32. Apple sucks worse than ever now. My Retina is crashy as hell, prices are through the roof and updates and upgrades are brutally forced.

    IPhone is trash, the kids barely use the ipad now and are all on android devices by their choice, and the jailbreakiing trash means I dont even own this device, and they constantly try and break how I like to use it.

    Apple is a stupid scam.

    1. Sounds like Android is a good choice for you. I still prefer iOS and Apple products. I use my iPad for media creation, as well as gaming. If I valued customization, I would go for Android. Android is a great choice for many people. I get my share of truly open and customizable computing with Linux.

      I’m not so sure about your claim that your “Retina” is “crashy”. My iPhone and iPad are rock solid and don’t crash. Which apps are crashing on you all the time? I don’t get crashes, even when I am using media creation apps like GarageBand.

  33. What Bout the new Apple TV update that is crashing people’s units ? I (accidentally) updated and it froze, apparently now my only option is to buy a $25 cord, or to make a “reservation” at an inconvenient time in an inconvenient place. It was great while it worked but this degree of willingness to work over a customer is the sole reason for most of the backlash that they are deservedly receiving. Absolutely finished with them which is unfortunate as they did make a good phone.

    1. Yeah… I wrote about that and informed people to upgrade after that issue was resolved. They fixed it very quickly. That said, in my research, the vast majority of users didn’t brick their Apple TV’s with the upgrade.

      You can get a micro USB to USB cable for $3. Check out Google Shopping or Amazon. That’s the cable you need. It’s pretty easy to fix an Apple TV. I’m going to write up an article about it soon. Basically, you plug it into your computer, start iTunes, and restore the device.

      I’d try fixing it yourself. I absolutely loathe the Apple Store. Especially where I live, in the Silly Con Valley, the people who work there are so obnoxious and arrogant. It’s much easier to do it yourself, and the $3 (not $25) for the cable will cost less than gas and the time involved.

      I went to the Apple store once. I called them, and they agreed to service my Mac. I brought it in and they reneged on what they promised. I can’t fault Apple for this. The staff “huddled” and came to this decision on their own, as if I had never called and arranged for it to be serviced!!! They’re like Oompa-Loompas with their blue shirts and their huddling. Obnoxious!!! Geniuses? Ha!

      Apple could provide better direction for their staff, so they don’t make these bad decisions. If someone buys a $2500 Mac Pro, they should be treated with a modicum of respect. I dragged my huge, heavy Mac Pro down there. I got over it. I’m not going to buy a crummy Windows machine, like a Dell or something, because the people at the Apple Store upset me. In the end, while the Apple Store experience upset me, the alternative was worse — getting a Windows machine, perhaps installing Ubuntu on it. In my case, most developers doing Java EE or Rails use a Mac. Developing Rails on Windows can be done, but it’s a pain. Rails is really meant for the *nix environments. OS X gives me the best of both worlds — unix and the ability to run consumer apps (watch Netflix, use iTunes, etc.)

      Anyway, good luck with your Apple TV. There are alternatives such as Roku, Chromecast, etc. But since you can fix it for $3, that’s probably the best option. I guess I am a little less rattled by having to McGyver things, as I have been developing and trouble-shooting enterprise systems for years. Perhaps I forget that fixing an Apple TV would be fun for me. For most people, it is an unwelcome pain…

  34. I find your statements baseless.

    As I am not a fan of Windows/Micro$oft and am all for open-source software which Apple exploits to the extreme. Windows can run multiple folds faster than Mac, the hardware commonly bundled with a Mac is usually utterly rubbish with some horrible Intel video or really low end nvidia graphics. But from a software perspective it’s extraordinarily bloated, although helped due to the better design of FreeBSD which Apple is making a mockery of.

    With Windows a fully optimized system runs rings around mac, in application performance and especially gaming. All I ever remember about Mac’s are the sluggish graphics, huge application hangs and failure to get playable frame rates.

    I am a avid Linux user who likes features, customization and light weight environments, adjustable to the tasks at hand. Making software readily available and setup easily. Linux is by far the best OS I have used, I just can’t wait for the Weston compositor to kick X out of the way and bring Linux into a new age of graphic rendering superiority. Those two OS’s have nothing on this. Infact nearly all the free software available are ports from FreeBSD/Linux due to the similarities in a *nix environment.

    Apple filesystems are utter trash, and god no do I trust it with my partition tables. It’s corrupted them a couple of times. Also the lack of customization and complete daftness of many systems leaves it only in the realm of being a touch worse than Windows. I know 3 people with MacBooks who play on our gameserver, each want to get a PC desktop as they really dislike their slow and utterly useless systems.

    1. Thanks for your input. Check out my link to the Popular Mechanics article with data on Mac OS X vs. Windows performance. I find that even a Mac Mini boots, launches and runs comparable apps faster than Windows. If you have data on this, please post it.

      OS X uses the HFS+ file system. It’s better than NTFS. It doesn’t need to be defragmented, which is the claim Microsoft made about NTFS, which proved to be false. It goes to show that they don’t even know details about their file system. Microsoft purchased NTFS from Novell. In rare cases, HFS+ can benefit from defragmentation, only in situations with excessively large files, such as in video production. On two occasions, I have unplugged my Mac while the disks were running, with no consequence, thanks to journaling. Having done this with Windows, I ended up having to resinstall and lost a lot of data. Before the affordable UPS, power outages were a disaster with Windows.

      Linux is a great OS for servers. It is 2/3 of the server market. I have two Linux machines. It’s not great as a personal computer OS or for pro A/V. You can’t run ProTools, AVID, or Final Cut Pro on Linux. That’s one reason I bought a Mac. With a Mac one gets the best of both worlds — a Unix environment and a consumer friendly personal computer. I can wrestle with Windows or Linux config, but it is a waste of time.

      I am a software developer. Having suffered with Windows chugging and crashing on large java ee Eclipse projects, this is not the case with a Mac. Ruby on Rails dev is also better on a Mac, as the env is pretty much the same as production. Linux is also great for Rails and java ee. In the Silicon Valley, most software developers are using Macs. Of course, if you want to develop for iOS, you must use a Mac. When I was at a Windows shop, my colleagues and I lost a lot of time and work because of Windows. Indeed, Silicon Valley companies are giving developers Macs because it saves money in the long run. Developers are simply more productive. I know people who work on Android at a leading phone manufacturer, and they use Macs. Some companies offer users a choice, and developers overwhelmingly choose the Mac.

      Having used all forms of Windows for 25 years, even the server versions, I’m still very happy with my Mac. In four years of use, I haven’t had one serious problem. We seem to have different uses. I am a software developer, but I also record music as a hobby. I don’t play video games, so I can’t speak to that.

      It’s great that you are happy with Linux and enjoy games on Windows. If you get a chance, please post some data that demonstrates Windows is faster than OS X on comparable hardware. Perhaps this is something I have overlooked. The Popular Mechanics articles and my own experience prove otherwise.

  35. I agree 100% with everything you have said. I have been in the IT industry for going on twenty five years now and have never even considered buying a MAC. I recently fell victim to the marketing machine of Apple. I wanted to finally see what a linux distro could be if it had the financial and technology resources that Apple had to offer. Well I am thoroughly disappointed in my choice. I just can’t bring myself to uninstall OSX just yet but the time is drawing near. I just can’t decide weather I want to install a Microsoft product or go with my old faithful linux platforms. The lack of usable software just boggles my mind.

    1. Ubuntu is really impressive these days. If it continues, I may ditch OS X and move. As a Ruby on Rails developer, Windows is not an option. It can be done, but it’s more difficult to setup up the environment, and production environments for Rails are never Windows based. Even when I was doing Java EE, I found Windows to be a terrible dev environment. Our product had over a million of lines of code, and Eclipse on Windows didn’t work out so well. Windows is great for office workers, middle managers, and gamers. I doubt I will ever use a Windows system again. The writing is on the wall, and Windows 8 seems to be floundering. Good riddance!

      1. you are not proeffsional.
        Everyone in university and over the Internet, including my own user expirience, agreed that web developing on OSX with Netbeans and Eclipse totaly sucks.

        Windows and Linux are way supperior to OSX

        1. I never mentioned Netbeans. I worked on java ee for a Fortune 500 company. Eclipse is not locked in to using Netbeans, it is a versatile IDE. That said, java ee has had its day. I don’t use Eclipse anymore.

          Thanks for your opinion. Are you sure everyone on the Internet agrees with you? In the Silicon Valley, most web developers, and developers in general, are using OS X.

          1. Technology has proved to be an evil thing.Plundering, destruction of Earth, enslavement for the majority for the few.Created in a “wizard of oz” climate by Tin Man types bewitched to believe brains without hearts=success.Damage done.Steve Jobs death as well as other tech stars reveals hatred. “If they only had a heart.”

      2. I have not bothered to read anything but the header. APPLE SUCkS!!! I have an iPhone 4S that was on 6.1.3 it was great. Speed good , apps not so good but hey it’s a phone and a work tool not a gaming toy!. I upgraded to 8.1.1 and man am I p.($3d off .. Other than the problems of speed and wverything else I have just found that if I am charging the damn thing on my desk top my wifi printer does not print !!!!! Unplug it and hey presto printer works fine as designed ..,
        Apple only want you to buy their latest phone Can anyone recommend a good phone ? that’s not an Apple!!!

      3. I remember when I got my first iPhone, it was the 3GS, and it was very fast on the Internet. That was until they brought out the iPhone 4 and then the iPad. As soon as they came out, the customers with existing iPhones got screwed. AT&T and Apple intentionally slowed down our internet browsing, and tried to force us to buy a new iPhone. Total greed. Apple is much worse than Microsoft ever was.

        1. I didn’t know that. I’m weary of AT&T. In fact, I didn’t get an iPhone until Verizon offered the iPhone 4. All of my dealings with AT&T have eroded my trust of the corporation. I just tried their DIRECTV NOW service and it’s not very good at all. My hunch would be that AT&T was more of the culprit. I’ve never seen them do that with any Verizon iPhone I have owned. I still own my iPhone 4 and I have an iPhone 6 now too. The iPhone 4 is still reasonably fast.

          I’ve found Apple to be pretty fair to me as a customer. My Mac Pro is over 7 years old, and I’m using it right now. It’s still fast. I still have an iPad 2 and use it every day. I have no qualms with paying a little more for an Apple product. I know it will have a long and useful life.

          I haven’t heard about this problem with Apple and AT&T colluding to slow down the iPhone 3GS. Thank you for bringing it to my attention.

          1. I too have to agree , ACMT certified, 25 years IT exp., but my experience just trying to get the manual for the iphone requires so much effort and information it is truly ridiculous So glad I don’t work in tech

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